Lodging Policies

Spear-O-Wigwam is an exclusive property where every guest reservation is both important and special. Our policies help enable each guest to be treated fairly and cordially. In addition, our deposits and cancellation charges are intended to ensure that reservations are a commitment, so that other potential guests can rely on our availability information.

DEPOSIT
A deposit in the amount of the first night’s lodging plus 8% lodging tax and fees is charged at the time of the booking. This deposit will automatically process to the credit card you provide at the time of your reservation unless you contact us to make other arrangements. The remainder is due upon arrival.

CANCELLATION
If a reservation is cancelled prior to 14 days of the arrival, the deposit will be refunded less a $20 cancellation fee for each cabin cancelled. If the reservation is cancelled 14 days or less from the scheduled arrival, the deposit amount will not be refunded. Multi-day reservations cancelled 5 days or less from scheduled arrival will be responsible for the full reservation amount.

Rates/policies are subject to change and vary during high impact periods and special requests. *A 30-day cancellation notice is required on whole resort bookings and for some holidays and special events.

If we re-book the cabin(s) you reserved, you may receive a full or partial refund. We do not double charge.

Check-in: 4:00 p.m. – 10:00 p.m. If you will be arriving outside of these check-in times, please call to make arrangements.

Check-out: 11:30 a.m. Late checkout must be pre-approved, otherwise you will be charged for an additional night’s lodging.

Absolutely No Smoking Inside; designated outdoor smoking areas are available. If you smoke in a cabin, a fee of $250 will be charged for deep cleaning and deodorizing. No candles or open flames are allowed.

Pets. Some cabins are designated pet-friendly, and pets are only allowed in those cabins. There is a pet deposit of $100, $75 dollars of which is refundable. The pet-friendly cabins are: Antler, Bears Den, Boars Nest, The Cabin That Jack Built, and Heartbreak Hotel. If you are thinking about bringing more than two pets, please call or email to get prior approval.

Pets must be on leash at all times when outside on the Spear-O-Wigwam grounds. The owner or handler of any animal must remove fecal matter deposited by their animal before leaving the immediate area where the fecal matter was deposited. The owner or handler of any animal must have in their possession the supplies necessary to remove their animal’s fecal matter when accompanied by their pet outside at Spear-O-Wigwam.

DAMAGE OR REMOVAL OF RESORT PROPERTY
Spear-O-Wigwam will charge guests the cost of replacing any items that are damaged or removed from the premises without consent. The charge will be the full replacement amount or value of the damaged or missing item.

ADA POLICIES
We make every attempt to accommodate guests with special ADA requirements. Some cabins are wheelchair accessible or partially wheelchair accessible. The descriptions of those cabins on our reservation site include this information. In addition, you can call or send a message on our contact page.

GIFT CERTIFICATE POLICIES
Gift certificates must be presented at check-in along with a valid driver’s license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.